You’re sitting in class and you know its not allowed, but you pull out your BlackBerry anyway. You see that check mark next to the BBM you just sent and you’ve been praying that the fateful D for delivered will pop up… But it doesn’t. Welcome to the new era of RIM, crashes and more crashes. “Sometimes, I just want to throw my BlackBerry out the window and pray that it breaks.” says Julia Schabas, a fellow BlackBerry user who was hit hard by the outage. For most BlackBerry users (including myself) these outages have caused their loyalty to switch; I know my next upgrade is going to be an iPhone.